Frequently Asked Questions
1. What is GuardsConnect?
GuardsConnect is a comprehensive security management platform designed to streamline the management of security personnel, improve incident tracking, and enhance overall operational efficiency.
2. How does the Workforce Management feature work?
The Workforce Management feature allows administrators to manage guard shifts, process time-off requests, and facilitate shift swaps and drops, ensuring optimal staffing levels at all times.
3. Can I track my guards in real-time?
Yes! Our platform includes real-time guard tracking, allowing clients to monitor their locations and movement patterns, ensuring prompt responses to any incidents or emergencies.
4. What benefits does Incident Management offer?
The Incident Management feature enables users to log new incidents, update existing records, assign follow-ups to guards, and close cases once resolved, helping maintain a comprehensive incident history.
5. How does Attendance Management work?
Attendance Management provides an easy-to-use system for tracking guard attendance, offering a complete overview of attendance records for each team member.
6. What information can I manage under Site Management?
GuardsConnect is a comprehensive security management platform designed to streamline the management of security personnel, improve incident tracking, and enhance overall operational efficiency.
7. How does GuardsConnect enhance client satisfaction?
By providing clients with detailed overviews of their properties and transparency in security operations, GuardsConnect fosters trust and ensures clients are informed and confident in their security measures.
